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Social Media Can Benefit Senior Living Communities

Posted on December 13, 2010 by Joseph Ruiz in Social Media Marketing

Senior living communities are dynamic, social places. Whether you’re an active adult retirement community, assisted living residence, or CCRC, an online community can be a natural extension of the activities and conversations that take place in your physical community every day.   If you are in management of a senior living community, using powerful social […]

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Social Media Trends – Using Social Media in a Crisis

Posted on December 13, 2010 by Joseph Ruiz in Social Media Marketing

What would you do if you found yourself in a crisis?  What if you were in a place where your life depended on your ability to remain motionless and silent, in an effort to hide your presence in the room, for fear of losing your life if you were discovered?  Would you be able to […]

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Inbound Marketing: The New Way to Market Your Business

Posted on December 13, 2010 by Joseph Ruiz in Inbound Marketing

Inbound Marketing has changed the game for how companies generate business. It has introduced new ways to market your business that don’t involve interrupting your potential customer’s day. It allows you to brand your company as an authority by providing information relevant to the needs of your potential customers and positioning that information where your […]

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The 4 C’s of Best Buy’s Successful Customer Experience Strategy

Posted on December 3, 2010 by Joseph Ruiz in Customer Experience

John Bernier (@bernierjohn) Twelpforce lead at Best Buy was a guest of @JeffAshcroft aka @The SocialCMO on #mmchat. This is a regularly scheduled Twitter chat with a different topic every Monday at 8:00 EST for those with an interest in marketing.  All are welcome to join the conversation. The full Best Buy chat transcript is […]

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Marketing Insights Blog

  • 5 Design Principles That Drive Social Customer Experience Marketing
  • 4 Keys to Create a Differentiating Customer Experience
  • The Secret of a Successful Customer Experience
  • 50 thought provoking customer experience stats in 9 categories

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