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Mobile Payments A Comfortable Consumer Experience

Posted on August 31, 2012 by Joseph Ruiz in Mobile Marketing

Retail shopping apps indicate mobile shopping is on the rise The increasing presence of mobile devices like smartphones and tablets are contributing to changes in consumer mobile shopping behavior. Consider this. According to Nielsen: 47% of smartphone owners have used native shopping apps 45 million have used shopping apps an average of 17 times per […]

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Social Media Advertising; Two Screen Viewing And Customer Behavior

Posted on August 28, 2012 by Joseph Ruiz in Social Media Marketing

TV and Social Media Are Changing Viewing Behaviors Technology has changed the way many view TV; DVR’s allow us to record any program for future viewing. This behavior is appropriately called time shifting; time shifting allows consumers the convenience of viewing programming when they want and enables skipping through commercials, which is often perceived as […]

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QR Code Marketing: The Collision of Old and New Marketing

Posted on August 22, 2012 by Joseph Ruiz in Mobile Marketing

QR Code Marketing My wife and I were returning from our morning walk when we noticed a house had just gone on the market. There was the typical For Sale sign above a real estate company’s logo, pretty typical. I did notice a rather large QR Code at the top of the sign. It was large […]

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Starbucks Customer Profile; Relationship Marketing Customer Analysis

Posted on August 16, 2012 by Joseph Ruiz in Relationship Marketing

Starbucks and Marketing Starbucks makes good coffee. I know there are those who think it is too strong or it tastes burned; however, I think it tastes really good. In addition to making fine coffee, Starbucks is first-rate at integrated marketing. I receive Starbucks communications via text, email, and direct mail. Through these channels, I […]

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Mobile Marketer; Local Mobile Marketing & The Mobile Advertising Market

Posted on August 8, 2012 by Joseph Ruiz in Mobile Marketing

Why Market on mobile? The marketing landscape is undergoing dramatic and rapid change. Consumers are now more empowered than the retail staff they encounter on a typical shopping trip. Armed with omnipresent mobile technology, Internet access, and social networks, consumers are able to find out more information about products and services than has ever been […]

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Starbucks Brand; Starbucks Brand Identity, Personality & Experience

Posted on August 6, 2012 by Joseph Ruiz in Integrated Marketing

Starbucks Brand Personality I recently came across this image in my Twitter Stream. It came from a friend in Toronto.I often write about Starbucks marketing, and have addressed the following topics: ·         Starbucks effective marketing communications strategy ·         Starbucks as a social media model ·         Starbucks new logo marketing strategy ·         Starbucks integrated marketing case […]

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Marketing Insights Blog

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