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Evolving to Customer Experience Marketing

Posted on March 31, 2014 by Joseph Ruiz in Customer Experience, Integrated Marketing, SoLoMo, Uncategorized

Consumers have choices and alternatives today that we probably classified as science fiction a few short years ago, as is evidenced by the options provided by Amazon or Zappos. Amazon has a host of features and products one can access from apps or their website using any smart device or computer. Daily emails arrive announcing […]

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Anxiety: A Creativity Thief?

Posted on October 23, 2013 by Joseph Ruiz in Uncategorized

Have you ever thought of anxiety as a creativity thief? I am not talking about concerns, I am talking about the wake up in the middle of the night can’t think about anything else anxiety. As a business owner, I understand anxiety, and more importantly, I see it when I talk to my clients. So […]

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Marketing Insights Blog

  • 5 Design Principles That Drive Social Customer Experience Marketing
  • 4 Keys to Create a Differentiating Customer Experience
  • The Secret of a Successful Customer Experience
  • 50 thought provoking customer experience stats in 9 categories

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