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The “Go-To” Marketing Strategy for 2010

Posted on September 1, 2010 by Joseph Ruiz in Relationship Marketing

When a company like PepsiCo breaks its tradition by skipping $3million Super Bowl ads for the first time in more than 20 years in favor of a CRM program, you know a major shift is occurring.  We saw another sign of this turning point in 2009 when another blue-chip marketer, Ford Motor Co., began moving […]

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The Post FDA Social Media Hearings…. Now What?

Posted on September 1, 2010 by Joseph Ruiz in Social Media Marketing

After a considerable amount of hype and attention the FDA Social Media hearings are now history (http://spreadsheets.google.com/ccc?key=0Ape8GYHoQ7q7dFZZdUFNUW5FVUY5YjBnMWNMSDZadkE&hl=en ).  Personally, I am not surprised that very little has emerged from the actual meetings.  There were plenty of tweets and even links broadcasting the actual event http://is.gd/5h0Vx  But what is next?  My experience tells me many pharma […]

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A Time for Introspection

Posted on September 1, 2010 by Joseph Ruiz in Customer Experience

How quickly the year is coming to an end. No sooner do we push back from the Thanksgiving dinner table only to realize that the Christmas and New Year’s holidays are just around the corner. This time of year always seems to fly by us faster than we can believe. So what kind of year […]

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Interactive Brand Engagement

Posted on September 1, 2010 by Joseph Ruiz in Customer Experience

Last month we presented this topic to a group of professional marketers. Without rehashing the entire presentation, the following are some of the key takeaways: Traditional marketing delivers one message to a targeted audience using one or more channels. Companies have been able to CONTROL what is being said, how it is communicated and to […]

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Six Tips for Building a Strong Community

Posted on September 1, 2010 by Joseph Ruiz in Social Media Marketing

Be consistent – you have to gauge your community and make sure that you are consistently publishing something for them of value. The old saying, “out of sight, out of mind” becomes even more powerful in a world where everyone is publishing their thoughts in text, images, audio and video instantly to the Web. Be […]

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Interactive Marketing- Waayyyy More Than Just Electronic Communications

Posted on September 1, 2010 by Joseph Ruiz in Customer Experience

With so much buzz about new technologies and faster and better forms of electronic communications, you might just think that interactive marketing must be defined as “allowing electronic communications.” Actually, that definition would be too confining and restrictive. A broader, and more accurate, definition of interactive would be “involving the actions or input or a […]

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Direct Marketing Spending Forecast

Posted on September 1, 2010 by Joseph Ruiz in Inbound Marketing

According to the Direct Marketing Association, direct marketing ad spend will increase 2.7% in 2010 reaching $153.3 billion. Also, it’s share of total U.S. advertising spending will reach 54.3% in 2009 representing an increase of 1.6% over the previous year’s total. However, even though direct marketing will gain a larger share of the total advertising […]

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We have joined the social networking revolution

Posted on September 1, 2010 by Joseph Ruiz in Social Media Marketing

Strategic Marketing Solutions has always been about communicating with customers in the most direct, productive way possible.  We are currently undergoing a transformation to ensure that principle remains constant.  Our new focus, as you can see, is maintaining the digital dialogue not only to help our customers stay connected with their customers, but also to […]

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