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Starbucks New Logo & Integrated Marketing Communications Strategy

Posted on January 13, 2011 by Joseph Ruiz in Integrated Marketing

Starbucks recently announced they have redesigned their logo.  Typically an announcement like this one generates a fair amount of discussion; most of it is a critique of the creative elements etc.  I am more interested in the way they communicated the message. As a Starbucks Rewards member I have signed up to receive emails on […]

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Social Media Can Benefit Senior Living Communities

Posted on December 13, 2010 by Joseph Ruiz in Social Media Marketing

Senior living communities are dynamic, social places. Whether you’re an active adult retirement community, assisted living residence, or CCRC, an online community can be a natural extension of the activities and conversations that take place in your physical community every day.   If you are in management of a senior living community, using powerful social […]

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Social Media Trends – Using Social Media in a Crisis

Posted on December 13, 2010 by Joseph Ruiz in Social Media Marketing

What would you do if you found yourself in a crisis?  What if you were in a place where your life depended on your ability to remain motionless and silent, in an effort to hide your presence in the room, for fear of losing your life if you were discovered?  Would you be able to […]

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Inbound Marketing: The New Way to Market Your Business

Posted on December 13, 2010 by Joseph Ruiz in Inbound Marketing

Inbound Marketing has changed the game for how companies generate business. It has introduced new ways to market your business that don’t involve interrupting your potential customer’s day. It allows you to brand your company as an authority by providing information relevant to the needs of your potential customers and positioning that information where your […]

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The 4 C’s of Best Buy’s Successful Customer Experience Strategy

Posted on December 3, 2010 by Joseph Ruiz in Customer Experience

John Bernier (@bernierjohn) Twelpforce lead at Best Buy was a guest of @JeffAshcroft aka @The SocialCMO on #mmchat. This is a regularly scheduled Twitter chat with a different topic every Monday at 8:00 EST for those with an interest in marketing.  All are welcome to join the conversation. The full Best Buy chat transcript is […]

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The Top 3 Reasons Your Inbound Marketing Consultant Might Fail

Posted on November 29, 2010 by Joseph Ruiz in Inbound Marketing

With today’s empowered consumer totally controlling the buying process, it has become increasingly difficult for companies to market their products and services. Many of the time-tested, traditional forms of marketing are delivering diminishing returns. To accommodate today’s sophicated consumer, more companies are turning away from their outbound marketing and adopting inbound marketing strategies. Inbound marketing […]

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Online Video

Posted on November 11, 2010 by Joseph Ruiz in Inbound Marketing

At the end of the day, people do what they want to do…and clearly people enjoy the interaction of connecting and sharing with others online.  Oneupweb’s The Bloody Truth about Social Media points out that people are spending more time engaging with video content than any other type of content online.  “The average person spends 15 minutes […]

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Boston Celtics Score Ticket Sales Lift with Facebook

Posted on November 10, 2010 by Joseph Ruiz in Social Media Marketing

A strong social media strategy helped the Boston Celtics increase its e-mail marketing database by 20%. Matt Griffin, senior director, sales and marketing operations for the team, told attendees at DMA: 2010 in San Francisco earlier this week that a strong e-mail file is essential to the Celtics’ marketing efforts. Nearly almost all ticket purchases […]

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Assisted Living Marketing Should Be Driven by Strategic Care

Posted on November 9, 2010 by Joseph Ruiz in Relationship Marketing

At first glance it would seem that the formula for marketing the business of assisted living is pretty simple. The senior population is growing, so the need for senior care is growing. All a company has to do is to offer that care and they will have a growing (and successful) business. However, anyone in […]

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Four Sure Ways to Get More From Your Digital Marketing

Posted on November 8, 2010 by Joseph Ruiz in Customer Experience

As it has matured, more and more companies are giving serious consideration to the role that digital plays in its overall marketing strategies and how to engage with the consumer throughout the entire buying process. Companies used to focus their efforts between up front brand marketing to attract consumers and promotions at the point of […]

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