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The Need For (Mobile) Speed ~ research included

Posted on April 18, 2013 by Joseph Ruiz in Mobile Marketing

Did you see Top Gun? It’s one of my favorites. One of my favorite lines from the movie is “I feel the need for speed”. Ok so maybe the movie quote is more fun; however, most marketers do understand the need for speed. Consumers don’t like waiting in line, off line, and especially online. In […]

View Post mobile apps, mobile marketing, mobile website

Small Business Social Media Marketing Basics

Posted on April 12, 2013 by Joseph Ruiz in SoLoMo

Social Media for small business really isn’t optional anymore Technology and the Internet are fundamentally changing the way we do business around the globe. Consumers have unprecedented access to information and to each other. In fact studies show that consumers are far more likely to trust each other over brands. This holds true even if […]

View Post loyalty, So Lo Mo, Social local mobile, Social media for small business/es, Social mobile local

Why I left HubSpot

Posted on April 3, 2013 by Joseph Ruiz in Inbound Marketing

I decided to pull the plug on the HubSpot platform and migrate my website to Word Press. Why? Explaining why will make more sense if I tell you why I decided to become a HubSpot VAR (Value Added Reseller) in the first place. At the time, my website was basically a blog and I knew […]

View Post Hubspot, inbound marketing, integrated marketing

Does your data engage or enrage?

Posted on March 20, 2013 by Joseph Ruiz in Relationship Marketing

Bad Data Equates to Negative Customer Experience I just received a text message from my insurance agent; a friendly reminder that I owed a premium that was due a couple of weeks ago. The text had a helpful link with a phone number so I called. A cheerful representative from the local office answered and […]

View Post CRM, customer experience, database marketing, relationship marketing

Emotional Marketing: What Makes Buyers Buy Part 2

Posted on March 11, 2013 by Joseph Ruiz in Customer Experience

This is a continuation of my recent post Emotional Marketing: What Makes Buyers Buy, where I talked about how humans are wired for emotional response and listed ways that should manifest in our marketing decisions. So today I’d like to discuss how and why storytelling is a way to captivate audiences. Emotional Appeal Marketing Stories […]

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Emotional Marketing: What Makes Buyers Buy

Posted on March 4, 2013 by Joseph Ruiz in Customer Experience

The Role of Emotions in Marketing What’s more logical: Option 1: Clearly stating the facts about your product/service offering and touting the benefits OR Option 2: Providing an illustration of your product/service offering with a killer tagline that elicits anxious excitement? Not sure? Let’s dissect it more. Option 1 may sound something like this: “Hey, […]

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The Science of Creativity – A Resource List

Posted on February 18, 2013 by Joseph Ruiz in Integrated Marketing

I co-host the weekly #usguyschat with my friend @Ken_Rosen. We have chosen Influencing Behavior as our February 2013 theme. For Monday 2/18/13 at 3PM ET, Noon PT, the topic is The Science of Creativity. Questions for the chat can be found at the end of this post. Here is link to last week’s chat topic […]

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Mobile Marketing: Why Are Mobile Users Unsubscribing?

Posted on February 13, 2013 by Joseph Ruiz in Customer Experience

Why Mobile Users Unsubscribe According to a recent Vibes report, 69% of mobile phone users and 86% of “showroomers” indicated that too many messages or updates caused them to unsubscribe. Showrooming is a term used to describe consumers who use a retail location to view products but not as a place to purchase them. Before […]

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Story Telling – The Role of Emotion in Persuading- A Resource List

Posted on February 11, 2013 by Joseph Ruiz in Customer Experience

I co-host the weekly #usguyschat with my friend @Ken_Rosen. Influencing Behavior was the theme chosen for February 2013. The chat on Monday, 2/11/13, was moderated by Steve Birkett @Abovethestatic and Sandy Hubbard @SandyHubbard. The topic was Story Telling – The Role of Emotion in Persuading. Click here for the Science of Storytelling transcript. Questions for the […]

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Training Non Profits in Use of Social Media

Posted on February 7, 2013 by Joseph Ruiz in Social Media Marketing

This is a guest post written by Ric Dragon, owner of Dragon Search. Over the past year, Strategic Marketing Solutions has enjoyed partnering with Dragon Search, a company that shares our passion for digital marketing. Here Ric delves into the growth potential of non profits using social media platforms through empowered constituents. Training non profits […]

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